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Aux Operations Technician

New Mexico State University is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, NMSU does not discriminate on the basis of age, ancestry, color, disability, gender identity, genetic information, national origin, race, religion, retaliation, serious medical condition, sex (including pregnancy), sexual orientation, spousal affiliation or protected veteran status in its program or activities, including employment, admissions, and educational programs. Inquiries may be directed to the Executive Director, Title IX and Section 504 Coordinator, Office of Institutional Equity, P.O. Box 30001, E. 1130 University Avenue, Las Cruces, NM 88003; 575.646.3635; 575.646.7802 (TTY) equity@nmsu.edu.

NMSU is committed to providing reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate form or to request an accommodation, please contact the Office of Institutional Equity, O’Loughlin House, 1130 E. University Avenue, Las Cruces, NM 88003; 575.646.3635; 575.646.7802 (TTY) equity@nmsu.edu. (8/2017 version)

Please see Special Instructions for more details.

The electronic application is the *official* document that will be used to qualify applicants. Paper/email documents will not be accepted. Required documents must be attached to this application.

Department Contact

Department Contact Information

Applicants may contact this person if they have questions about this position

Department Contact Name Sheri Ikard
Department Contact Phone 575-646-5955
Department Contact Email sikard@nmsu.edu

Posting Details

Posting Details

Requisition Number 1700455S
Classification Title Aux Operations Technician
Position Job Title Aux Operations Technician
College/Division Auxiliary Services
Department 500400-Parking Department
Position Number 717915
Internal or External Search External - Open to all applicants
Appointment Full-time Equivalency 1.00
Reports To Position Title Supv, Aux Operations
Target Hourly/Salary Rate 10.10
Pay Level 03
Pay Base Hourly
Recruitment Summary

New Mexico State University is a comprehensive land-grant institution of higher learning accredited by the Higher Learning Commission of the North Central Association of Colleges and Universities. An active research university, NMSU anchors the southern end of New Mexico’s Rio Grande Research Corridor, exceeding $140 million in research and public service expenditures. NMSU is classified as a Hispanic-serving institution by the federal government with a total minority enrollment over 48%. Home to the state’s NASA Space Grant Program, NMSU is located in Las Cruces, which features desert mesas, the farmlands of the Rio Grande Valley, and the Organ Mountains, an extension of the Rocky Mountain chain. The University is committed to building a cultural diverse educational environment.

Job Duties and Responsibilities

See attached position description.

Required Education

High School Diploma or GED certificate

Required Experience

No previous work experience required.

Classification Summary

Provides excellent customer service and operations support for auxiliary
operations including general parking operations, parking meter
operations, vehicle rental contract utilization, fleet vehicle fuel credit
cards and campus storage unit facility. Installs, maintains and
troubleshoots parking meters and retrieves parking meter revenue.
Assists with parking enforcement and security as needed.

Classification Standard Duties

Provide excellent customer service by telephone, email and in-person in
response to questions regarding parking operations, parking meter
questions, university fleet, general vehicle rental contract, and fleet
vehicle fuel credit card use and campus storage units. Utilize parking
operations software to generate reports, update customer
information/accounts, vehicle information, etc. Prepare and process
requests and documentation for departmental parking placards,
temporary reserved parking and other parking related transactions.
Inspect, maintain, repair and replace parking meters including meter
housings, glass windows and internal mechanisms. Erect and remove
temporary reserved parking signs. Retrieve parking meter revenue.
Inspect storage units as needed to facilitate customer move-in and
move-out and report damage. Install new parking meters and modify
existing meters to comply with changes in requirements. Issue parking
citations in accordance with parking regulations. Patrol parking lots,
parking structures and the campus storage facility in order to report
conditions requiring maintenance/repair and/or the existence of
hazardous conditions. Perform miscellaneous job-related duties as
assigned

Knowledge

Knowledge and understanding of principles, procedures, regulations, and standards applicable to the job. Understanding of the University’s mission, vision and goals.

Skills

Skill in utilizing a computer; assisting customers with the online parking
system, vehicle rental system use, fleet vehicle fuel credit card system
use; utilizing operations related software; understanding vehicle
rentals; driving a motor vehicle and utility/golf cart; performing
mechanical repairs/adjustments to delicate timing mechanisms;
operation of hand-held computer utilized for electronic parking meters
and accuracy in preparing documentation for accounting transactions.

Abilities

Ability to follow routine verbal and written instructions; Ability to assess
operating status of parking meters and/or equipment; Ability to install,
repair and maintain parking meters and/or signs. Ability to interact with
customers on the phone, by email and in-person effectively. Ability to
maintain both paper and electronic records. Ability to drive a motor
vehicle, utility cart or golf cart. Ability to visually inspect parking lots,
equipment and building conditions and report findings.

Equivalency
Preferred Qualifications
Required Certification/License
Special Requirements
Other Departmental Requirements
Standard Work Schedule Standard (M-F, 8-5)
If not a Standard Work Schedule, please describe
Physical Work Location State NM-New Mexico
Physical Work Location County, if in New Mexico DA-Dona Ana
Work Site
Contingent Upon Funding Not Applicable
Bargaining Unit Eligible Posting Announcement Statement This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).
Tenure Track No
Posting Date 09/11/2017
Closing Date 09/25/2017
Anticipated Job Begin Date (optional) 10/02/2017
Anticipated Job End Date, if applicable (optional)
Open Until Filled No
Special Instructions to Applicants

The electronic application is the official document that will be used to qualify applicants. Paper/email documents will not be accepted. Required documents must be attached to this application.

Quicklink for Posting http://jobs.nmsu.edu/postings/29331

Working Conditions and Physical Effort

Environment Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.
Physical Effort Moderate physical activity.
Lifting Requirements Requires heavy physical work; heavy lifting, pushing, or pulling required of objects up to 50 pounds.
Risk Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Where did you become aware of this position opening?
    • NMSU Website
    • Las Cruces Sun News/El Paso Times
    • Albuquerque Journal
    • Chronicle of Higher Ed
    • New Mexico Department of Labor
    • Other (If other please answer next question)
  2. If you became aware of this posting from another source, please describe?

    (Open Ended Question)

  3. * Do you have a high school diploma or GED?
    • Yes
    • No

Applicant Documents

Required Documents
Optional Documents
  1. Letter of Interest/Cover Letter